Privacy Policy

This privacy statement governs the usage of the Rocket League Heroes mobile game and any connected digital services operated by CAVUKA UK LTD (collectively referred to as the "Application"). CAVUKA UK LTD is identified in this statement as the "Service Provider".

Information Collection and Use

During installation and active gameplay, the mobile game automatically records specific diagnostic and technical details. These collected metrics may encompass:

The network IP address assigned to your mobile device
Particular game screens, menus, or modes opened, session dates and times, and time spent on specific interfaces
Overall play duration logged within the mobile game
The mobile operating system installed on your phone or tablet

Cookies and tracking technologies

To ensure optimal performance, analyze gameplay telemetry, and support core functionality, the mobile game along with its integrated third-party SDKs may deploy cookies, software development kits, web beacons, or similar technologies. Whenever mandatory under governing legislation, the Service Provider will seek your explicit consent prior to enabling non-essential tracking mechanisms.

Your Rights

You possess full authority to request inspection, modification, or permanent erasure of any personal records held by the Service Provider. To submit a request or revoke authorization previously granted for processing, please reach out to [email protected].

Your California privacy rights (CCPA/CPRA)

Residents of California hold specific statutory entitlements: reviewing collected personal details, requesting complete data removal, opting out of any sale or sharing of personal information, and enjoying non-discriminatory service for exercising these privacy rights. To submit a CCPA/CPRA inquiry, email the Service Provider at [email protected]. The Service Provider may process supplied details to send critical service announcements, administrative alerts, and, where legally permissible, promotional communications regarding the mobile game.

To deliver a superior gaming experience, the Service Provider may ask you to provide specific personal identification details. Any requested details will be safely stored and processed strictly as outlined in this agreement.

Third Party Access

Only combined, non-identifiable analytics datasets are periodically transmitted to external partners to assist the Service Provider in optimizing gameplay mechanics and infrastructure reliability. Information is shared with third parties solely under the terms described in this statement.

International Data Transfers

Your personal records may be transferred to and stored on remote servers situated outside your home country—including locations outside the European Economic Area (EEA)—by the Service Provider or its contracted vendors. Where applicable regulations mandate specific guarantees for international data routing, the Service Provider applies authorized legal mechanisms:

Standard Contractual Clauses (SCCs) endorsed by the European Commission
Recognized adequacy decisions or other legal transfer frameworks
Direct consent from you, where required and legally allowed Data protection frameworks in foreign jurisdictions may differ from your local legislation. Where required by law, the Service Provider applies suitable safeguards and secures necessary approvals prior to transfer.

Please note that the mobile game incorporates third-party services that operate under independent Privacy Policies. Direct links to the privacy statements of integrated service vendors are listed below:

The Service Provider retains the authority to disclose User Provided and Automatically Collected Information:

As required by statutory obligations, such as complying with a judicial order or subpoena;
When believed in good faith that disclosure is necessary to safeguard corporate rights, protect player safety, investigate fraud, or address official government demands;
With trusted service vendors operating on their behalf who hold no independent authorization to use the shared details and have committed to strict compliance with these privacy rules.

Opt-Out Rights

You can instantly stop all further data gathering from your device by deleting the mobile game. Uninstalling prevents ongoing data transmission, but does not automatically purge records previously collected by the Service Provider or external partners. To request complete deletion of your records, revoke active consent, or enforce any statutory privacy rights, write to [email protected].

Data Retention Policy

The Service Provider stores personal information only for the duration necessary to satisfy the stated operational purposes:

User Provided Data: Kept throughout your active use of the mobile game plus 12 additional months, unless longer retention is required by statute
Automatically Collected Data: Retained for up to 24 months from collection, unless extended storage is legally mandatory
Aggregated and Anonymized Data: Preserved indefinitely as it can no longer be linked to your identity
Statutory Records: Kept for the exact timeframes established by applicable legislation You may request the removal of your personal information, subject to any legal obligation to retain it. If you wish to delete User Provided Data submitted through the game, write to [email protected]. Please bear in mind that retaining certain data may be essential for proper gameplay operation and saving your progress.

Children

This mobile game is not tailored for or directed at children under 13 years of age, or such higher legal age threshold defined by local legislation. The Service Provider does not knowingly gather data from minors or direct promotional efforts toward them.

Where parental or guardian permission is required under applicable law, the game must not be played without such authorization. The Service Provider never intentionally collects personal identification details from children under 13 in breach of statutory limits. Should the Service Provider discover that a child has shared personal information, that data will be immediately erased from all servers. Parents or legal guardians who learn that a minor has submitted personal details should immediately inform [email protected] so appropriate steps can be taken promptly.

Security

Safeguarding the confidentiality of your information is a top commitment for the Service Provider. Administrative, technical, and physical safeguards are maintained to protect all processed and stored game records.

Data Breach Notification

Should a security incident occur affecting your personal information, the Service Provider will notify you in compliance with statutory requirements, providing relevant details regarding the nature of the breach and the mitigation steps underway.

Changes

This Privacy Policy may undergo periodic updates. The Service Provider will inform you of material modifications by releasing the updated Privacy Policy along with a new effective date. Where legally mandated, your explicit consent will be requested before material changes take effect.

Archived copies of prior policy editions remain available upon request by writing to [email protected].

This privacy policy is effective as of 2026-10-19

Your Consent

Whenever data processing relies on consent, you grant it by actively opting in through relevant in-game prompts or settings. You may revoke consent at any time without invalidating processing completed prior to withdrawal. Data processing governed by alternative legal bases remains active as described above.

Contact Us

If you have any questions concerning privacy while playing the mobile game or wish to inquire about these practices, please reach out via email to [email protected].